Zaxby's warns customers of potential fraud

Published On: Jan 15 2013 07:41:35 AM EST
Updated On: Jan 15 2013 04:45:25 PM EST
ATHENS, Ga. -

A Georgia-based restaurant firm says suspicious computer files have been found at some of its locations, prompting it to warn customers about the potential for fraud.

Zaxby's Franchising Inc. said in a statement that the suspicious files may have resulted in unauthorized access to credit and debit card information at more than 100 stores.

The company says the affected stores are in Alabama, Arkansas, Florida, Georgia, Kentucky, North Carolina, South Carolina, Tennessee, Mississippi and Virginia.  For a complete list click here.

Company officials say the issue involves malware files, which could have been used to export guest names and credit and debit card numbers. The company says it notified law enforcement of the potential criminal activity. A forensic investigation hasn't determined yet whether credit or debit card data left the processing systems of any stores.

“Zaxby's Franchising, Inc. takes the security of guest information very seriously and is working closely with the affected store locations to provide notice to potentially affected guests,” the company said in an online letter today to customers. “Zaxby's Franchising, Inc. encourages all potentially affected guests to monitor their financial accounts for any unauthorized activity and to check their credit scores.” 

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