The number of Floridians whose unemployment claims are getting held up has dramatically increased since the state installed a new system.
Department of Economic Opportunity executive director Jesse Panuccio told state legislators Wednesday that there has been a 25 percent jump in disputed claims.
The state switched to the $63 million system in October. Since then, there have been continued complaints about unemployed Floridians frustrated at their ability to get their unemployment checks.
The state has withheld a $3 million payment to the company that built the website. State officials say they will continue to assess daily fines against Deloitte Consulting until the system is "fully functional."
Federal officials from the U.S. Department of Labor are heading to the state to try to help fix the troubled website.